Overview
Wheelz is a relatively new online casino that has been making waves in the industry with its sleek design, user-friendly interface, and exciting game selection. Launched in 2020 by Rootz Services Limited, a company registered under the laws of Malta, this online casino aims to provide players with an exceptional gaming casino Wheelz experience.
Registration Process
Signing up at Wheelz is a straightforward process that can be completed within minutes. Players can register using their email address or social media account (Facebook, Google+, etc.). To get started, users must fill out a registration form, which requires basic information such as name, date of birth, and address.
Account Features
Once registered, players will have access to various features that enhance the gaming experience. Wheelz offers multiple account options, including single-account play and multi-account functionality for experienced gamblers who require separate accounts for personal or business use. The system allows users to track their activity history, view past transactions, and access a comprehensive record of bets made.
Bonuses
Wheelz boasts an impressive welcome package that rewards new players with up to €$1,000 in bonuses over the first five deposits. To claim this promotion, gamers must make qualifying deposits within seven days, totaling at least 5 times their deposit amount for each bonus. Each individual bonus comes with wagering requirements of 40x the bonus amount.
Payments and Withdrawals
Wheelz offers a comprehensive selection of payment methods that cater to different countries’ banking systems. Players can fund their accounts using popular e-wallets such as Visa Electron, Mastercard (debit), EcoPayz, Trustly, Zimpler, Siru Mobile, Boku, Skrill, and Neteller, among others. Additionally, Wheelz accepts cryptocurrencies like Bitcoin.
Withdrawals are processed within one to three business days after verification of player details by the casino’s support team. There is no upper limit on withdrawals, but large sums exceeding €5,000 may require additional security checks before payment.
Game Categories
Wheelz offers over 1,300 games across various categories, including slots, table games, live dealer options, jackpot games, and specialty titles like bingo and Keno.
- Slots: Featuring a vast range of classic reel machines, modern video slots with bonus features, progressive jackpots, and Megaways, Wheelz caters to the diverse tastes of slot enthusiasts.
- Table Games: The casino hosts an assortment of table games such as roulette (American, European, French, Mini-Roulette), blackjack, baccarat (Classic Baccarat & Speed Baccarat), craps, and several variations of video poker.
- Live Casino: Wheelz has partnered with top-tier live game providers like Evolution Gaming, which offers an extensive choice of table games, all featuring real-life croupiers in the background. Titles range from basic blackjack to roulette variants with unique rules or stakes adjustments.
- Jackpot Games: Wheelz hosts a selection of popular progressive slots like Major Millions and Mega Moolah alongside some original titles that are not as widely known.
Software Providers
Wheelz has built its game library by collaborating with multiple suppliers across the gaming industry, including:
- Evolution Gaming
- NetEnt
- Microgaming
- Pragmatic Play
- iSoftBet
- Red Tiger Gaming
- Push Gaming
- Quickspin
Each supplier is renowned for delivering exceptional quality titles and reliable game performance.
Mobile Version
Wheelz offers an adaptable mobile gaming experience available on both iOS and Android platforms. Players can log into their account from any device, thanks to the casino’s responsive web design. Although there isn’t a dedicated app, Wheelz ensures seamless navigation across browsers using adaptive CSS to create the impression of a native application.
Security and License
Wheelz is licensed by the Malta Gaming Authority (MGA), which provides strict regulatory oversight to guarantee fairness in game outcomes, protection for player funds, and regular auditing. Moreover, Wheelz adheres to GDPR guidelines when dealing with user data security.
To prevent any possible security breaches or unauthorized transactions, Wheelz employs reputable third-party services like:
- SSL encryption from GlobalSign
- Advanced firewall protection
Customer Support
Wheelz is committed to delivering prompt assistance for users encountering problems during gameplay. Support is offered via multiple communication channels including:
- 24/7 Live Chat (support@wheelz.com)
- Email support at support@wheelz.com
Phone contact information isn’t provided, but this could be seen as a minor shortcoming.
User Experience
First-timers and seasoned gamers alike find the Wheelz UI easy to navigate with its clean layout that doesn’t overwhelm visitors. The website features high-quality visuals across both desktops and mobile devices. A neatly organized menu structure ensures users can quickly locate games by category or search bar results within a few seconds.
Performance
In terms of speed, we found gameplay responsive and smooth on various web browsers (Chrome 91 & Firefox ESR). Navigation is seamless even when browsing the live casino section with numerous tables open in separate tabs.
Our assessment also covered several user account features like history tracking for easy reference during game selection or withdrawal requests. Wheelz performs well overall by maintaining accessible player data across multiple profiles, making it more appealing to users seeking multi-account management capabilities.
Overall Analysis
In conclusion, our research indicates that Wheelz Casino has a strong foundation with an exciting feature set that should be attractive to both casual and high-stakes players alike. The casino’s mobile performance is smooth, but we could not assess phone-specific issues as no direct contact information for this service exists in the review timeframe.
The absence of sports betting options is somewhat compensated by Wheelz’ live casino offering multiple table games hosted 24/7 by top-tier providers like Evolution Gaming, which ensures a constant influx of users to these more niche markets. We appreciate Wheelz for allowing access via social media or email credentials; however, an option for users who would rather skip the account registration step using any existing username or password pair from other casinos isn’t available.
Wheelz’ transparent payment details and flexible terms are beneficial but could benefit from displaying exact withdrawal timelines depending on method (in addition to maximum limits). The company’s decision not to provide phone-based support is a drawback, particularly for players who would rather discuss their matters personally over the telephone.
